Welcome to Floor Coverings International Columbia West! We are the premier flooring company serving the West Columbia area. We provide high quality design and installation services and carry the latest flooring products including hardwood, carpet, stone, and tile flooring! Take the guesswork out of getting new floors and schedule your free estimate in-home consultation today!
The sun is coming out, time to open the windows and let the sun shine in…. oh is that dust? It’s the time of year for spring cleaning. Do you wish your house was easier to clean? Your choice of [...]Read More
Many people love the look of wood floors in their homes. Good hardwood floors are beautiful, durable and often raise the value of a home. But they are not an option that fits in everyone’s budget. Two options, to get [...]Read More
Honesty attitude product customer service installers follow up
Great customer service. Was able to work around our schedule, and even came over on Saturday once.
They did a very quick and efficient job of installing vinyl plank. Love how the floor looks.
This was a pleasant experience from beginning to end. We were helped in choosing a great product that fit within our budget. The installation process was very quick, and we LOVE our new floors!!
The crew was so polite and very professional! The best part of the whole experience was how efficient and quickly the job was completed! It was worth the expense not to disrupt our household fore more than a day. Unbelievable that it was done in one day and a couple hours the next day,
I love my new floor in my laundry room , it fulfills my needs by being waterproof , I didn't even know they made waterproof floors until my salesman told me about it
They met with the owner and provided knowledgeable, professional advice. They agreed to a schedule and kept to it. They performed the work in the time frame we set. They invoiced according to their quote---there were no hidden extras or surprises on the bill. They worked with the owner in a cooperative and professional manner to figure out and resolve a question about matching stain color to an existing floor that was adjacent to the area being renovated. They cleaned up behind themselves at the close of each day and at the completion of the tier part of the project.
Everything! Absolutely first class from beginning to end.
Rob was very thoughtful and helpful through the whole process. He was always willing to go the extra mile to make sure we were satisfied. Albert and his helper were kind and very courteous during the installation process. They both did a very good job.
Ruth and Jimmy Helms
We had carpet removed and laminate flooring installed in three rooms. We moved some furniture but contractor moved the rest. Installation took 1-1/2 days and workmanship was excellent. A big improvement! Everything was very professional: the initial consultation, installation, and follow-through.
Very professional from initial consultation to installation and follow-up inspection.
Our wooden floors look great.
Great product and workmanship. Wish I would have found them earlier.
LuAnne Cramer Smith
The professional attitude of everyone
Reasonably priced. Great value. Professional sales person. Expert installers with no time wasted and respectful of my home.
Having samples in my home was a great advantage in picking colors. The installation was done well and I am quite pleased.
Great customer service! I like the fact that I can see the product in my home to help me decide which would be best before making a purchase!
Quality and professional installers
Gary and Kim Glenn
Everyone was very accommodating and the finished product it amazing very happy and pleased 😊😊😊
Friendly, provided options and let me make the decision. Listened to what I was looking for and showed samples within thatlook
Professional staff and they perform a top notch job
Customer service. Flooring and installation included. Bring their samples to you.
Rob, the owner answered all of my questions and was very patient with us during several changes and delays. It's nice that the samples come to you so you can see them in your home before making a decision. The installation looks great and everyone we worked with was courteous and knowledgeable
Very easy to pick everything and get a quote.
The work was done quickly and the carpet installers were professional and extremely neat. The end result is beautiful.
Workers were friendly and respectful. Problems were addresses quickly and competely
It was very convenient to have floor samples brought to our house so we could look at them in our setting.
Excellent work, hard working, reliable service!
As far as my new luxury vinyl plank, I am very pleased. I was going to replace my carpet with laminate; and since my kitchen, dining, and living room flowed together I wanted all the flooring the same. Knowing water could damage laminate and my propensity to get as much water on the floor as in the sink, or ice maker, I was concerned. Vinyl was the answer, and my flooring looks like beautiful wood oak. My shopping experience from my living room chair was painless (I dislike going in retail stores). I choose my flooring from samples brought into my home, shared with the sales person specific desires, and had handed to me in printed form an itemized proposal of what we had decided on. The flooring installers removed my carpet, cleaned the debris from the under flooring before installing the vinyl. Before they left each day, everything was cleaned up and hauled away in their truck. I could not have asked for better service or nicer people.
Quality products and professional service
Installation crew was Great! Love our floor.
I tried to say more but the only word that comes to me Outstsnding.
The worked with me and the committee I chair to answer all our questions about the product. They did a beautiful job on a complex install. They came back to make minor adjustments that were needed. Simply stated, they were customer service oriented, did what they said when they said they would and we are very happy with the work they did in our sanctuary.
We had a great experience from start to finish. We received very professional service regarding the quote, and Rob was great about providing multiple quotes/options for our project, and was very accommodating with scheduling everything to fit within our time frame as we were relocating from out of state. The installers were absolutely amazing - a very professional team, that worked extremely hard and were very tidy while installing the stairs and floors. We love the look of the floors and would definitely use Floor Covering International again and would recommend them highly.
Product was as advertised, installers were very professional, and local franchise owner was extremely informed,attentive and helpful. Did what they said they would do and when they said they would do it.
Attention to customer needs. Professionalism of the company.
I like the fact that they bring everything to our home so we don't have to go back and forth. I also like the quality of the carpet and hardwood. I like that he had suggestions that I totally would not have gone with if I had to go to a showroom. His suggestions made our rooms Beautiful--much better than if I would've tried to do it all myself.
these guys are awesome.salesman arrived promptly and had a great selection for us to choose from. his product knowledge was excellent. we we chose our floor based on our needs as we have several dogs. the installers were experienced and did an excellent job. floors look great. i will be using there service again bn
The quoting process was quick and painless. They worked around my schedule regarding the installation time. The installers were quick and thorough.
Friendly sales associate, fast neat job by installers.
I love the carpet. But I'm truly amazed how beautiful the hardwood floor in the living room is. The service was very professionally done.
Attention to detail
BEAUTIFUL PRODUCT AND THE OWNER OF THE LOCAL COMPANY, ROB GREENLAW, WAS GREAT TO WORK WITH. I HAD A FEW ISSUES THAT HE HAD TO REOLVE AND HE DID SO VERY PROMPTLY. GREAT BUSINESS MAN.
The job was done professionally and on time. Also they did a really good job.
The advantage of dealing with a company like this rather than directly with an installer is that there's follow-up on your satisfaction and a genuine effort to ensure your satisfaction in every regard. It provides many of the same protections you get in online purchases by dealing with a service like, say, Amazon Marketplace rather than directly with individual sellers. This particular flooring company is exemplary, besides, in its punctuality and determination to meet the particular wishes of the buyer.
Hands on help. Rob couldn't have been any nicer or more helpful. The product we chose is perfect for us and will last us the rest of our lives which is what we were after.
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